Terms of service

1. Agreement to Terms

By accessing and using the Blixstrom website ("the Site") and purchasing our products, including Keyboards, Headphones, and Game Controllers, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use our Site or services.

2. User Conduct and Orders

You agree to use the Site only for lawful purposes. When placing an order, you warrant that all information you provide is accurate and complete. Blixstrom reserves the right to refuse or cancel any order at our discretion, including for reasons such as product availability, errors in product or pricing information, or suspected fraud.

3. Intellectual Property Protection

All content on this Site, including but not limited to text, graphics, logos, images, software, and product designs, is the property of Blixstrom or its licensors and is protected by international copyright, trademark, and other intellectual property laws. You may not modify, reproduce, distribute, or create derivative works from any content without our express prior written permission. The Blixstrom name and logo are trademarks of our company.

4. Limitation of Liability

To the fullest extent permitted by applicable law, Blixstrom, its directors, employees, or agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Site or products purchased therefrom. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses, even if we have been advised of the possibility of such damages. Our total liability for any claim arising under these terms shall not exceed the amount you paid for the product giving rise to the claim.

The products are provided "as is" without warranties of any kind, either express or implied. We do not warrant that the Site will be uninterrupted or error-free.

5. Refund & Return Policy

We strive for complete customer satisfaction. You may return eligible products within 30 days of delivery for a full refund, provided the items are unused, in their original packaging, and in resalable condition. Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part or a defective product.

To initiate a return, please contact our support team at [email protected] with your order details. Refunds will be processed to the original method of payment within 10 business days after we receive and inspect the returned item. Sale items or personalized products may have different return conditions, which will be clearly stated at the time of purchase.

6. Modifications to Terms

Blixstrom reserves the right to modify or replace these Terms of Service at any time at our sole discretion. The most current version will always be posted on the Site. Your continued use of the Site following the posting of any changes constitutes acceptance of those changes.

7. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.